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An increasing number of the signature red Keller Williams Realty Inc. are signs are sprouting on lawns throughout Westchester and Putnam counties. The international company, with over 600 offices, is the fourth-largest residential real estate firm in North America. On May 17, the company celebrated the grand opening of its new Northern Westchester/Putnam Market Center at the Taconic Corporate Park on Strang Boulevard in Yorktown Heights.
“One of the biggest things that makes us different is that every other office is a top-down organization,” says Cardillo. “We’re bottom-up leadership. We lead through our associates. Our associates say how they want things done, they vote on it and then we run the ship that way. So associates have a very powerful voice in our company. No other real estate company can say that.” In contrast to the “dependent” or “independent” business models used by some real estate companies, Keller Williams says it operates on a hybrid of the two, which it calls an “interdependent model.”
Associates working within a dependent system rely on brokers for leads and for commission. Consequently, the disadvantage of dependent models, Cardillo contends, is that “financial gain is directed primarily to the brokers and the company. Associates have few opportunities for accumulating wealth.”
The interdependent model, alternatively, initiates cooperation between associates and brokers to achieve financial goals as a team, and associates do not have to assume financial risks, legal liability, or management duties. And in contrast to the 50/50 commission split customary of the dependent model, at Keller Williams, splits start at 70 percent and go as high as 100 percent.
“We are going into business with associates [who come] from the traditional and independent models and showing them there is a better way. Some associates were yielding $100,000, $250,000 a year and we’ve showed them that by coming over to Keller Williams, we can help them earn at least 50 to 100 percent more by going into business together,” Cardillo said.
At Keller Williams, if agents fail to sell one month they could still be compensated in the form of a profit-sharing check. After three years, says Keller Williams, an agent can leave and still receive monthly profit-sharing checks. As the company grows, it maintains, so do the checks.
In the Keller Williams system-wide training program, the company offers 30 or more courses in the office, as well as another 20 online that agents can access at any time to sharpen their skills while away from the office. Associates are taught how to grow their sales team with Keller Williams systems and models.

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